How we collect, use and protect personal information — for visitors to this website, and for institutions whose systems we host.
[confirm] — this page must be reviewed by a lawyer before publishing. It is drafted to be honest and complete, but it is not legal advice, and a university's data officer will read it closely.
Future Life Group ("we", "us") operates this website and provides software and services to organisations. The data controller for this website is [confirm] registered entity name, address and company number. For institutions using our platform, the institution is the data controller and we act as data processor under a written agreement.
When you send an enquiry we collect the name, organisation, email address, telephone number and message you give us. We also collect standard technical information — IP address, browser type and pages visited — to keep the site secure and understand which pages are useful.
To reply to your enquiry, to provide the services you ask for, and to keep records required by law. We do not sell personal data. We do not share it with third parties except the service providers who help us operate — hosting, email and analytics — each bound to protect it.
Where we host a system for an institution, that institution's student and staff records belong to the institution. Each client is given a separate installation and a separate database; one client's data is never stored alongside another's. Hosting location can be chosen by the institution, including keeping all data within its own country. We access institutional data only to provide support, only when asked, and every access is logged.
Enquiry records are kept for [confirm] years. Institutional data is kept for as long as the contract runs, and deleted or returned within [confirm] days of it ending, at the institution's choice.
You may ask us what personal data we hold about you, ask for it to be corrected, ask for it to be deleted, or object to how we use it. Write to info@9flg.com and we will respond within [confirm] days.
This site uses only the cookies needed to make it work and to measure page visits. We do not use advertising cookies on this site. [confirm] once analytics and any advertising pixels are added.
Data is transmitted over encrypted connections. Access to systems is controlled by role, logged, and limited to staff who need it. Backups are encrypted. Any breach affecting personal data would be reported to the affected institution without delay and to the relevant authority where the law requires it.
Questions about this policy: info@9flg.com or +91 9910304680.
Last updated [confirm].
